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If you typically pay to a month you are likely using shared hosting.Most customers choose shared hosting for its obvious cost advantages.
All my work comes with 30 days of support, which begins after I have finished your work.
Please note though that: To accomplish work on your site I must have certain privileges.
If an error happens during the upgrade, to finish I have to move your forum (files and database) to my machine and convert it there, then upload the new files and database when done.
This takes time and careful attention so it is priced accordingly.
I will make a screenshot of the error and send it to you to document the issue.